Terms Of Service

  1. Definitions

    "Nexlifa" refers to Nexlifa, including its directors, officers, employees, agents, and affiliates. "You" or "Your" refers to any individual or entity using the Service.

  2. Description of Service

    Nexlifa provides AI-powered voice and messaging solutions for businesses, including but not limited to customer support automation, appointment scheduling, outbound reminders, satisfaction surveys, and related services (collectively, the "Service"). Your use of the Service is subject to these Terms of Service ("Terms").

  3. Acceptance of Terms

    By accessing or using the Service, you acknowledge that you have read, understood, and agreed to be bound by these Terms. If you do not accept these Terms, you may not use the Service. These Terms override any prior agreements or understandings related to the Service.

  4. Modifications

    Nexlifa reserves the right to modify these Terms at any time. Any significant changes will be communicated via email or within the Service. Your continued use of the Service after such modifications constitutes your acceptance of the revised Terms.

  5. Eligibility

    You must be at least 18 years old to use the Service. By using the Service, you represent and warrant that you meet this age requirement.

  6. Prohibited Uses

    You agree not to use the Service for any illegal, harmful, or abusive activities, including but not limited to:

    • Violating laws or regulations
    • Engaging in fraud or deception
    • Infringing on intellectual property rights
    • Harassing, abusing, or threatening others
    • Distributing spam or unauthorized communications
    • Transmitting viruses or malicious code
    • Gaining unauthorized access to systems or accounts
    • Disrupting the security or functionality of the Service
  7. User Content

    You are solely responsible for any data or content you upload, submit, or share through the Service ("User Content"). While you retain ownership of your content, you grant Nexlifa a non-exclusive, worldwide, royalty-free license to use, process, display, and distribute it as needed to operate and enhance the Service.

  8. Acceptable Use Policy

    You must not submit or share content that:

    • Is illegal, obscene, or offensive
    • Promotes violence, discrimination, or criminal activity
    • Violates third-party rights, including copyrights or privacy rights
    • Contains malicious software or unauthorized advertising
    • Impersonates others or misrepresents your identity Nexlifa reserves the right to remove any content or suspend accounts violating this policy.
  9. User Accounts

    To access certain features, you may need to create an account. You agree to:

    • Provide accurate and complete information
    • Keep your login credentials secure
    • Notify Nexlifa of any unauthorized access You are responsible for all activities associated with your account.
  10. Privacy

    Your use of the Service is subject to our Privacy Policy, which details how we collect, use, and protect your data. Please review it carefully.

  11. Intellectual Property

    All rights, titles, and interests in the Service, including software, content, design, and branding, belong to Nexlifa or its licensors. Except as expressly permitted, you may not copy, modify, distribute, or create derivative works based on the Service.

  12. Feedback

    If you provide feedback or suggestions to Nexlifa, you grant Nexlifa the right to use and implement them without compensation or restrictions.

  13. Indemnification

    You agree to indemnify and hold Nexlifa harmless from any claims, losses, damages, or legal fees resulting from your use of the Service, violation of these Terms, or infringement of third-party rights.

  14. Disclaimers

    The Service is provided "as is" and "as available," without warranties of any kind. Nexlifa disclaims all warranties, including but not limited to merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee that the Service will be error-free, secure, or continuously available.

  15. Limitation of Liability

    To the maximum extent permitted by law, Nexlifa shall not be liable for any indirect, incidental, special, or consequential damages, including lost profits or data. Our total liability for any claim related to the Service shall not exceed one hundred euros (EUR 100).

  16. Termination

    Nexlifa reserves the right to suspend or terminate your access to the Service at any time for violations of these Terms or at its sole discretion. Upon termination, your access will be revoked, and your data may be deleted.

  17. Governing Law

    LawThese Terms shall be governed by the laws of [Insert Jurisdiction, e.g., Spain or EU law]. Any disputes shall be resolved in the courts of [Insert Jurisdiction].

  18. Changes to the Service

    Nexlifa may update, modify, or discontinue the Service or any portion of it at any time without prior notice.

  19. Miscellaneous

    If any provision of these Terms is deemed invalid, the remaining provisions shall remain in full force and effect. These Terms do not establish a partnership, agency, or joint venture between you and Nexlifa. Nexlifa may assign its rights under these Terms without restriction.

  20. Entire Agreement

    These Terms, along with the Privacy Policy and any other legal notices published by Nexlifa, constitute the entire agreement between you and Nexlifa regarding the Service.

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Nexlifa Was Founded With A Clear Mission: To Help Businesses Scale Without Increasing Workload. By Leveraging AI-Powered Automation, We Ensure That No Call Goes Unanswered, No Lead Is Lost, And No Appointment Is Missed.